Shipping & Delivery Policy
Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or bank holidays will be processed on the next working day.
During busy periods such as sales or holidays, processing may take up to 3 business days. We will notify you if there are any delays with your order.
UK Delivery
Standard Delivery: £9.99-2-3 working days via Royal Mail 48
Express Delivery: £19.95 - 1-2 working days via Royal Mail or DPD
Free UK Delivery on orders over £500
Delivery is Monday to Saturday only.
European Delivery
Express EU Delivery: £39.99 - 7-12 working days
Prices do not include customs duties, additional charges may apply.
We are not responsible for delays caused by customs processing.
Rest of World Delivery
Express International: £49.99 - 7-18 working days
Important: International customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in our shipping costs and are determined by your local customs office.
Delivery times may vary depending on your location and local postal services.
Order Tracking
Once your order has been dispatched, you will receive an email confirmation with tracking information.
UK orders can be tracked via Royal Mail or DPD websites using your tracking number.
International orders can be tracked via Royal Mail International or DPD and your local postal service once the package reaches your country.
Please allow 24 hours for tracking information to become active.
Need Help?
If you have any questions about shipping or your order, please contact us:
Email: support@luxoriafashion.com
Phone: 020 7870 7111
Available Monday-Saturday 9am-5pm GMT